Press Releases


FTC launches investigation into LIME’s ‘Digi-Switch’ Promotion

The Fair Trading Commission (FTC) has launched an investigation into LIME’s ‘Digi-Switch’ promotion, after receiving several complaints regarding a change to the promotional offer. The promotion, when launched allowed for persons to receive for free 1000 minutes per month over a three-month period to call any LIME mobile and LIME landline numbers. Several consumers, who have taken up […]

Read More

Claro readjusts its credit validity periods after FTC intervention

During the FTC’s investigation into Claro’s policy change regarding call credit validity periods, Claro readjusted those periods to allow for unused call credits to last for a longer duration. In April 2010, Claro reduced the validity periods for all denominations of its call credit. For example, the validity period of a $100 credit was reduced from 30 […]

Read More

FTCNewsline – October 2010

FTC Newsline is an online quarterly newsletter of the Fair Trading Commission, in this Issue: 04-10 we feature matters being handled by the FTC. FTCNewsline – October 2010

Read More

FTC Issues Guidelines

Pursuant to section 5(2) of the Fair Competition Act (FCA), the Fair Trading Commission (FTC) has issued Guidelines for telecommunications service providers who alter the terms and conditions under which pre-existing services are offered to the public. The section allows the FTC to issue general information to persons engaged in business with respect to their […]

Read More

Guidelines to Telecommunications Providers Regarding Advance Notice

Effective immediately, telecommunications providers must provide advance notice of all changes in their policies, promotions and/or terms and conditions of existing promotions (referred to as ‘policies’) which adversely affect or are likely to adversely affect members of the public. Advance notice must be adequate in mode, duration, and form. In determining the adequacy of an […]

Read More

FTC puts a limit to limited “Unlimited” plans

Over the years, the Fair Trading Commission (FTC) has been receiving complaints regarding the use of the word ‘unlimited’ by telecommunications service providers. Based on these complaints the types of ‘unlimited’ plans vary, but the result is always the same. Consumers are enticed by advertisements to participate in plans which allow ‘unlimited’ calls or services for a […]

Read More

Consent Order in the Bent/Spear Entertainment Ltd. matter

Based on the terms of a Consent Order endorsed by the Supreme Court of Jamaica on November 19, 2008, Bent/Speare Entertainment Limited has agreed to pay the FTC’s costs and to issue a Public Apology in the Daily Gleaner newspaper within sixty days of the date of the Order. The Consent Order was based on […]

Read More

David Miller appointed Executive Director

Dr. Derrick McKoy, Chairman of the Fair Trading Commission (FTC) has announced the appointment of Mr. David G. Miller as Executive Director. Mr. Miller assumed duties on November 1, 2008. Mr. Miller has served as General Manager and Secretary of the FTC since July 2000. In that capacity, he provided invaluable assistance to the Executive […]

Read More

Beware of ‘Whole Wheat’ Bread

It has come to the attention of the Staff of the Fair Trading Commission (FTC) that a number of bakeries have labeled their products as ‘Whole Wheat’ although their major component is not whole wheat. In some instances although the packaging is boldly labeled ‘Whole Wheat,’ a careful look at the fine print, reveals that […]

Read More

FTC Targets Promoters

Over the past five years, The Fair Trading Commission (FTC) received a number of complaints which charged that advertisements related to various staged events were misleading in nature. The complaints included among others: failure of scheduled artistes to perform, failure of events to start at the scheduled times, ticket price being higher than that advertised […]

Read More
1 8 9 10 11 12