Will I get compensation if I complain to the FTC?


If, after receiving a complaint from an aggrieved consumer, the FTC finds strong evidence that a merchant has breached the FCA, it will try to negotiate between the two parties. This settlement may be monetary or non-monetary. In the event that a settlement cannot be reached, the FTC will take the case to court. Fines that are levied by the courts in cases brought by the FTC will be paid to the government and not to the consumer (or to the FTC). For the consumer to receive compensation through the court system, he may exercise his private rights to action and take legal action against the merchant under Section 48 of the FCA. The consumer may need to seek the assistance of a private attorney to undertake this course of action.